Privacy Policy

Effective Date: 2023-01-07

At 3bit Solutions Limited ("Company"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the practices and procedures we follow to protect your privacy in accordance with the Privacy Act 2020 of New Zealand and the General Data Protection Regulation (GDPR).

1. Collection of Personal Information

1.1 Types of Information Collected:

• Identity Information: Full name, email address, telephone number, and other identifiers necessary to provide our services.
• Financial Information: Payment details, such as credit card information or bank account details, required for invoicing and billing.
• Usage Information: Your interaction with our platform, including website behavior, software usage, and support requests.
• Technical Information: IP addresses, device identification details, and other similar data collected through cookies or similar technologies.
• Communication Information: Correspondence, feedback, or survey responses provided by you.

2. Use of Personal Information

2.1 Purpose:

• Provision of Services: To facilitate and deliver our HostedPay product, which provides secure payment processing solutions.
• Payment Processing: To process your payment information for invoices and other billing purposes related to your use of HostedPay.
• Customer Support: To address any queries, provide technical assistance, and respond to customer inquiries regarding HostedPay.
• Improving our Services: To analyze usage patterns, evaluate the effectiveness of HostedPay, and enhance user experience.
• Compliance: To fulfill legal and regulatory obligations, enforce our terms of service, and protect our rights and interests.

2.2 Legal Basis:

• Consent: We may collect and use your personal information based on your explicit consent provided during registration or while using HostedPay.
• Contractual Necessity: Processing of personal information may be necessary for the performance of a contract between you and the Company regarding the use of HostedPay.
• Legitimate Interests: We may process personal information for our legitimate business interests, including improving HostedPay's functionality and protecting against fraud or security risks.
• Legal Obligations: Compliance with applicable laws, regulations, and governmental requests requires the collection and processing of personal information.

3. Sharing of Personal Information

3.1 We may share your personal information with authorized third parties for the following purposes:

• Service Providers: To support our business and deliver the agreed services, we may engage third-party service providers or contractors who process personal information on our behalf.
• Financial Institutions: To process payment transactions and carry out financial operations related to your use of HostedPay, we may collaborate with trusted financial institutions.

4. Security of Personal Information

4.1 We implement robust measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Personal Information

5.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

6.1 You have the right to:

• Access, correct, or update your personal information.
• Withdraw consent for the collection and processing of your personal information (subject to legal obligations).
• Object to or restrict the processing of your personal information.
• Request the deletion or erasure of your personal information (subject to legal obligations).
• Data portability, i.e., the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Privacy for Minors

7.1 HostedPay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will delete such information from our records.

8. Updates to this Privacy Policy

8.1 We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where applicable, will be communicated to you via email.

9. Contact Us

9.1 If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at [email protected]